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Frequently Asked Questions

Total 16 FAQ records, last updated on 2018-03-26

Questions & Answers

  • Where is your office? I cannot find a mailing address to mail my application to you!
    We did not display our mailing address on purpose. In the past, there were customers just sent their passports in with no supporting documents and we did not even know how to contact them as they did not do the online registration neither. 
    Once you have completed the online registration, you will see our address on the page as well as the invoice/receipt, please read through the pages and send us all the required documents.
  • How to get started to my Chinese visa application?
    Please check Chinese Embassy requirements at  http://us.china-embassy.gov.cn/eng/lsfw/zj/qz2021/
    You will then need to complete our free online registration.  You will get Invoice/Receipt page at the end, which contains our mailing address, detail fee schedule, etc. Please email/call us and provide your Invoice/Receipt page, we will provide details instructions on the next steps.
    Once all the paper work has been checked by us, we will let you know how to package the documents where where to send them.
  • What information is needed in the invitation letter for visiting visa?
    The invitation letter should include inviter’s name, contact phone number, address in China, relationship with applicants and the reason for invitation, signature and date at the end. One copy of inviter’s residential ID in China is required as well.
    Please make sure to use the legal name (exactly the same as shown on the passport) for invitee, NOT to use nick names, nor Chinese names.
  • I need my visa ASAP, but the express/rush service is not available.
    We disabled express/rush service for a reason. Please call us and our agent will calculate the processing time based on your situation and also walk you through the steps to ensure you will not miss your flight.
  • Where do I mark the visa type for 10 years multiple entry?
    On the visa application form, section 2.2, please check mark “Other” and specify “10 years multiple entry” in the field.